The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Indoor swimming pool
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Massage
Room features
Heating
Patio
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Sink
Room decor
Carpeted floor
Show more
Location
Letchworth Lane,
Letchworth,
United Kingdom,
SG6 3NP,
Hertfordshire
Map view
Letchworth Lane,
Letchworth,
United Kingdom,
SG6 3NP,
Hertfordshire
City landmarks
Greenway
1.2
km
296 Norton Way South
The International Garden Cities Exhibition
1.6
km
Broadway
The First Garden City
710 m
Unnamed Road
Willian Arboretum
910 m
Spring Road
UK's first roundabout
990 m
18 The Arcade
Herts at War Exhibition
2.0
km
2 The Arcade
Broadway Studio & Gallery
1.9
km
Norton Way South
Howard Park & Gardens
2.3
km
Shopping Area
Garden Square Shopping Centre
1.8
km
Park
Norton Common
2.6
km
Farm
Standalone Farm
3.1
km
Purwell Mill Purwell Lane
Purwell Meadows Nature Reserve
2.7
km
The Wynd Gallery
The Wynd Gallery
1.9
km
Farm
Gravely Fruit Farm
2.6
km
Gallery
Norton Way Gallery
2.3
km
Arlesey Road Cadwell Farm
Hitchin Lavender
3.5
km
Museum
British Schools Museum
3.7
km
Museum
North Hertfordshire Museum
3.8
km
Nightingale Rd
Starlings Bridge
3.1
km
Church
St Mary's Church
3.7
km
16/17 Hermitage Road
Arkley Fine Art
3.5
km
Gallery
Gallery 1066
4.0
km
Avenue Park Baldock
3.7
km
St. Paul's Walden Bury
4.0
km
Gallery
London Row International Fine Art
4.1
km
Blue Lagoon
4.0
km
Norton Bury Ln
Radwell Meadows Country Park
4.5
km
Nature reserve
Ivel Springs Nature Reserve
4.5
km
Nearby
Golf Course
Letchworth Golf Club
370 m
Restaurants
The Fox at Willian
820 m
Willian Village
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Homemade bread
Delicious cakes
Unhelpful staff
Poor maintenance
6.2/10
Nice
Rooms
5.0
Location
5.7
Service
5.7
Dining
7.0
Guest reviews
6.2/10
based on 5 reviews
3.5/5
based on 1758 reviews
7.4
7.4/10 based on 1874 reviews
#3 of 3 hotels in Letchworth based on Tripadvisor
George
United Kingdom,
March
2024
5.0/10
My stay at the hotel was quite disappointing overall. The room had issues like a cracked ceiling, mouldy carpet with lumps, and curtains that looked like they belonged in a haunted house. The staff were unhelpful and didn't even bother making an effort for my wife's birthday surprise. The lack of basic amenities like a remote control and central heating was frustrating, and navigating through the poorly maintained property was a hassle.
Rooms
5.0
The room was in a terrible state with a cracked ceiling and mouldy carpet. It felt like the maintenance was neglected for a long time.
Service
5.0
The service was disappointing. The staff were not friendly or helpful at all, which put a damper on the entire experience.
Location
5.0
The location was subpar with overgrown weeds and a tired atmosphere. It seemed like the facility was struggling to maintain any semblance of appeal.
Dining
5.0
The dining experience was average at best. The food was decent but nothing exceptional, and the pricing didn't match the quality offered.
Facilities
5.0
The facilities seemed outdated and poorly maintained, which significantly impacted the overall experience.
Homemade bread
Unhelpful staff
Arthur
United Kingdom,
March
2024
7.2/10
The hotel has potential but needs some updates. The rooms are in need of a refresh and cleaning but are getting some improvements soon. The service provided was generally good with a well-situated room and pleasant staff. The location offers beautiful surroundings, but cleanliness could be better. The dining experience was varied, with good options but at an additional cost. Overall, a decent stay but could be better with some enhancements.
Rooms
6.0
The rooms were a bit dated and need freshening up, but they are planning improvements.
Service
7.0
The service was pleasant, with helpful staff and good room accommodations.
Location
7.0
The location is beautiful, with some areas needing better cleanliness.
Dining
8.0
The dining experience offered a good variety but some items were at an additional cost.
Facilities
8.0
Amenities provided catered to different needs, ensuring guest comfort.
Simon
United Kingdom,
April
2023
6.8/10
The hotel had clean and comfortable rooms, but the bed could have been better. The service was friendly and accommodating, though there were some issues with computer systems. The location was quiet and pleasant but needed updating. The dining experience offered a wide choice of options. Overall, it was a place of character with both positive and negative aspects.
Rooms
7.0
The room was clean and comfortable, but the bed could have been improved. It had everything we needed and was clean, though it looked tired and needed refurbishment.
Service
7.0
The service was friendly and accommodating, but there were issues with the computer systems taking time to order.
Location
6.0
The location was quiet and pleasant but needed updating both inside and out. It was a place of character but a bit of a trek from dining spots.
Dining
8.0
The dining experience offered a wide choice of options and was quite good overall.
Facilities
6.0
The facilities were okay, but some areas needed updating.